Victoria's Secret—Bras & More Examine App

Awesome!

Everytime I am on the app it glitches and signs me out like..

The site appears to be down. Nothing is working. I am not able to search for swim or bra or anything on the app. This should be corrected

I use it all the time, much to my frustration. Especially this week, anything I touch after ‘Shop’ immediately tells me it’s having trouble, and I’m pretty sure the Reload button is just a pic snip. a real bummer.

I’ve tried over the last few days and neither applications (app and site) work. I’ve deleted and reinstalled. I can’t even get past the login page when I redownloaded the app.

The app will not show me my point or rewards says that there’s and error and that I should try again later well it’s been three days can we get this fixed cus not okay I have rewards that expire soon that I can’t access

The app won’t let me sign into my account

Won’t load. Deleted and downloaded with no solution

the app ain’t working on my phone for some reason i deleted it then redownloaded it again and it won’t let me sign in or even continue as guest i just wanted to buy my stuff bruh and it just randomly decided it didn’t want to work no more

When you use it to much and order the app sings you out and you can’t see anything not log in

Trying to get the coupon $50.00 off $200.00 purchase

So I am trying to take adult the 10/$40 and the app is not letting me do so. I don’t want to miss the sale but what’s going on Victoria ??

First I had problems loading the VS app. Kept timing out and couldn’t add anything to my cart for two days. So I uninstalled/reinstalled. Now: After reinstalling I now get a page on VS and VSPINK app both are taking me to a page to create a new account. Is this due to the work being done on my account? I didn’t follow the steps because I didn’t want to mess anything up. Can’t call customer service due to the holiday.

The app or browser website is not loading right. I can’t search, wishlist anything, or add anything to my cart. Very buggy right now.

This app crashes all the time. It doesn't even let you add everything you want to buy to the cart. They always say that something happened and that they are working on it, but it always fails.

Honestly I don’t shop on here much but I went to after a few years & this app lags, information doesn’t transfer into different sections of the app & I believe the app along with their website is designed to give you issues to not be able to make payments on time so you have to pay a late fee. I hold a balance of 0 but finally wanted to write this for the younger people as when I was younger I almost made my first & only late payment through this app years ago because it kept giving error messages every time I paid my bill. This was my first CC account along with other people so it’s sad. Awful experiences that should be done better.

For years you have been providing an excellent experience that is full screen on the iPhone. When or will you ever provide the same, excellent experience on the iPad? Stretching the screen is not a great substitute for the full screen experience. So, what do you think? Don’t you think it is fine time to give us the full screen, iPad experience? I and I think I’m not the only one who would like this.

La marca es muy buena pero en realidad eh tenido varios inconvenientes con la aplicación intenté hacer 3 pedidos el dinero se deduce pero no aparece la orden para el seguimiento para cancelar o algo es como si nunca fuese comprado nada… trato de como con el servicio al cliente y es pésimo también . Perdí mi dinero y mi tiempo con esta aplicación

Ever since the reward program. The app has been trash. You sign in and even though you’re already a reward member it keeps requesting you join and send you on a never ending loop of request failed. I’ve deleted and reinstalled and same thing. DONE!!

Not a bad app it just frequently crashes and it makes it inconvenient to get your stuff

Both the app and website always say, “something went wrong and try again soon” whenever I try to log into my account. The service is unuseable

The app charges eight dollar shipping for a gift card?

I absolutely love all the perfumes and lotion thank you all

Love VS stores, but the App always says oops something went wrong try again, so frustrating.

They always have great deals.

I spent thousands at this company most great quality. I received one damaged item and reached out to customer service. I had 3 separate agents just stop responding. One told me she could do an exchange and just stopped responding when I gave her my info. Finally the 4th one after talking back and forth for a literal hour said all he can do is offer a refund if I ship it back. I love the set I just wanted to exchange it for a set that isnt damaged. But no they want me to send it back then get refunded once they receive it and reorder it. It’s sold out on the site so I can’t reorder it. I don’t get how one worker says she can exchange it for me, and the other says that’s not an option and I can only get a refund. Like whattttttt.? Then yall system is just terrible. Agents kept telling me their screen is froze and that’s why it’s taking them so long to respond, then they finally just stop responding altogether. I’m about to start ordering at fashion nova. No way I spend all this money with yall and the one time I have an issue you can’t fix it.

I love the Victoria’s Secret and the products that the app is very unreliable it glitches when you’re trying to check out you’re trying to add codes. Sometimes it takes me two days to place an order and sales will be over before I get my order in and I lose out.

The clothes are so comfy and soft, there pjs and underwear are to die for

It keeps logging me out even after being inside my account, asking for codes to login again. Codes that work but once in there and want to go to my offers, it shows a code is needed to keep going. Which I enter again and same thing over and over, until it locks the account for “too many login attempts”. Yes, I logged in with a password as well and the codes were still needed. Then upon downloading the app again, it shows “Oops, something went wrong. Please try again later” as soon as I type in my email. So my account now is locked and no way to know for how long it will be locked. All this at the moment of paying at the register, with a big line behind me. I had to leave the store without buying anything, thank you very much.

When I Open the app it’s not full size.

Shopping on this app is pretty easy. But navigating ANYTHING else is a nightmare. I just signed up and now have over 25 emails from Victoria’s Secret in under 30 minutes. I can’t add my phone number (so I can stop clogging my emails with codes to update/access my account), can’t update anything in my profile. It’s locked me out twice already for “too many failed sign in attempts” when I was just trying to update my personal information. I’ve had to change my password twice. This app needs a lot of work.

I have tried to login for 2 weeks. Every time (even after changing passwords) it says Oops, something went wrong and will not permit me to log in. I have called Customer Service and IT. Neither person (outside the US) understood what I was telling them and just decided the canned statement. 1) Fix your app and website (can’t login there either). 2) Hire people fluent in English without thick accents.

For every section I want to view I have to enter a code that is emailed to me and for many areas I’ve entered numerous times and still cannot view previous orders. This is painful.

They make you pay $10 to pay over the phone (for them to take your money instantly) or you can pay online and they’ll hit your account 3 months later and by that time you’ve accumulated 3 $40 late fees 🤡. Every time I go to pay my credit card it is one hassle after another. It is better to just not deal with these scammers. Use someone else you’re way better off

I cannot get past the verification code. Whether it’s copied directly from the email or retyped, the app calls it invalid.

It is impossible to remove unnecessary products from Shopping bag, because of this you spend a lot of time on shopping.

Eu acabei de fazer uma compra no aplicativo Victoria Secret e no exato momento que estava finalizando o meu pagamento, foi redirecionado pra outro site dentro do próprio aplicativo e acabei tendo meu cartão clonado, é um absurdo ter que passar por isso em um aplicativo que era pra ser seguro! Sendo que sempre faço compras na loja e no app e nunca tive problemas, mas isso foi um erro gravíssimo!

I love VS but the app is not it, it’s inconsistent, doesn’t let me save some items but other items yes. Also causes my phone to get hot? I’ll stick to using safari

On the very rare occasion this app isn’t glitching it’s because it won’t open after inexplicably logging you out repeatedly. Once I can understand but roughly every single time i attempt to use this app to ACTUALLY PURCHASE it works horrendously. I enjoy the products but the app is infuriating.

I like all the features and never had issues with the app but with this update the “pay my bill” function does not load and I can’t see anything that has to do with paying my credit card. Please fix so I can pay my bill.

idk if it’s just me but scrolling on this app is INSANELY slow and laggy. it freezes and glitches constantly when i’m trying to scroll through the different catalogs and overall it’s so incredibly slow i can barely work the app

This has been going on for months and I’ve reported it via Customer Care but hasn’t been fixed. Whenever I open the app or navigate to the website and log in, I get an annoying pop up asking me to Join the Pink Rewards Program, which I’m already in since it started probably. If I click join on the phone, it says “Enrollment Request Failed” there’s no cancel button and the other option is to “Sign me out” which is not what I want, I just want to purchase some stuff! When I go via web browser I get the same thing, only that it lets me “join” then it pops up again as soon as I complete the steps. I can’t log into my account because of that. Finally someone noticed that I changed my account details and my account reflects both, so it cannot determine where my rewards are or something like that but again, no one is able to fix my problem via phone! Is there anyone who can help??!

If I would give this app 0 stars I would This app scammed me I made my first ever purchase and already got scammed they logged me out of my account completely I could not track my order and still never received it and customer service was no help at all ladies be careful that’s why it’s better to just shop in person to avoid getting scammed.

It’s been few days now can’t sign in to my account I don’t know what’s happening it’s so frustrating. Can’t pay my bill or see my orders please someone fix this

Doesn’t let me apply codes and buy items and much less lets me access my account. I’m unable to login :(

Annoying, I can’t even use passkey and what’s the point of having enable faceID if it doesn’t even work

I’m giving it a 5 star because I love these stores and everything they have but what I’m confused about is I keep trying to make a purchase and it’s not allowing me to make one, it’s saying that there’s something wrong every time I make a purchase (or try again/also try at a different time).but I never had a problem like this before so I’m so confused on what’s going on.i hope it’s not just me 🥲🫣

The app is not user friendly to the point where I don’t even want to use the credit card. The delays, lagging, double signing in, timing out issues. It’s awful.

Best card ever and I love shopping with VS and PIMK. Not one bad thing about it 🩷

Thank you so much